Phentaslim Support



US Dollars $

Order by Phone 1-888-878-2372

Our Returns Policy

Your satisfaction is important to us!

If, for any reason, you are not 100% satisfied, please return it within 60 days **. We will refund the purchase price minus a handling fee of $10 (USD) . The original shipping and handling fees are non-refundable. We'll pay the return shipping cost if the return is a result of our error.

Once we have received your return please allow 2-3 weeks to receive your refund.

How to Return Your Item

  • You MUST contact our Customer Service Department, for a Return Merchandise Authorization (RMA) number within 60-days of your order date.
  • Write the Return Material Authorization Number on the outside of the package below the return address.

IMPORTANT: Returns without an RMA number marked on the return package will not be processed. We are not responsible for product sent back without authorization.

  • Please include packing slip or a note including your original order number, name, address, and phone number.
  • Use the original packaging (if possible) and completely remove or cover the original shipping label.
  • Seal the package securely with tape. Print our return address clearly on the outside of your package.
  • Send the order back via tracked post and provide the tracking number to us if requested

Shipping Return Address

Once you have followed the above instructions, please return the bottles to the nearest distribution centre. The address will be sent when the RMA number has been allocated.

Additional Information

  • Send your return package back using the shipper of your choice. Keep your shipping receipt until the credit for your return appears on your credit card statement.
  • Purchases will be credited to the account used to make the purchase.
  • Allow 2-3 weeks - It takes approximately 2-3 weeks for us to receive and process your return. We'll credit or refund the value of the item and any taxes you were charged (excluding delivery charges). Adjustments to credit cards should appear within two billing cycles.

If you have any questions about returns or need additional help please do not hesitate to contact us.

Refund Criteria

  • You have contacted us within 60-days of placing your order
  • We will refund you if only one bottle has been opened from your order and all the remaining bottles are in a suitable resalable condition *
  • All bottles ordered need to be returned, including the used bottle

* Please see our terms and conditions for full details.


How much weight can I lose with Phentaslim?

For once the answer is in your hands. By eating a balanced healthy diet and starting some exercise, Phentaslim will work with you to give you the energy and focus to achieve your weight loss goals.

How many bottles do I need?

Simple answer is depends on the amount of weight you're looking to lose. As a guideline only, if you have 3-10lbs then 1 bottle, 10-20lbs we recommend 2 bottles, over 20lbs we recommend 3 or more bottles.

Is Phentaslim vegan/vegetarian friendly?

Unfortunately not, there is a small amount of Gelatin in the capsule gel. Some of our customers break apart the capsule and sprinkle the contents onto their food.

Are There Any Side Effects From Taking Phentaslim?

Phentaslim is produced in a GMP certified facility you can be assured it is of the highest quality. The individual ingredients are the best you can buy and are all 100% natural and approved for use by the FDA.

Is it safe to order online?

Yes, 100% safe and 100% secure. We use 128-bit security encryption to ensure ALL your orders are securely processed.

Your order is delivered using plain packaging.

How much is shipping?

We pay for shipping, worldwide, at no extra cost to you, the customer.

Do you offer a money-back guarantee?

Every order is backed by our 60-day money-back guarantee that starts from your purchase date. If you are unhappy with your purchase then simply get in touch with us.


Extra bottle for just $29!

Ensure you stay on track with your weight loss goals by taking advantage of our extra bottle for just $29.

* Up to 50% more weight loss


Extra 2 bottles for just $34!

Ensure you stay on track with your weight loss goals by taking advantage of our extra 2 bottles for just $34.

* Up to 50% more weight loss